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Supporting resources

Below are some practical resources to help staff using and supporting the processes under this Grievance Policy.  

 

Flowcharts

Informal resolution flowchart (direct informal resolution and informal resolution with support processes)

Formal resolution flowchart (formal grievance and appeals processes)

 

Guidance

For staff thinking about raising a concern

Experiencing issues at work can be a difficult and upsetting situation to find yourself in, but there is guidance and support available to help you. There are several informal and formal options available for raising and resolving issues at work. This guidance aims to help you think about which of these is best for you and to help you prepare yourself, as well as setting out what support is available to you.

Guidance for staff thinking about raising a concern

 

For staff who are the subject of a complaint

Being on the receiving end of a complaint can be an unsettling and isolating time. This guidance aims to help you prepare for and participate in a grievance process as the subject of a complaint, as well as setting out what support is available to you.

Guidance for staff who are the subject of a complaint