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Human Resources Division

The HR Business Manager and HR Adviser(s) in the appropriate HR School Team can provide confidential support to potential complainants, employees against whom complaints have been made and Managers by explaining options under the procedure, suggesting sources of support, and facilitating the process of attempting to resolve the problem, at any stage in the procedure.

For contact details of HR school teams, see:


Dignity @ Work Contacts

Dignity @ Work Contacts are volunteer employees, drawn from a variety of backgrounds and roles throughout the University, who have received training to act as a first point of contact for employees, and sometimes students, who are being bullied or harassed, or have been accused of bullying or harassment.

For more information on Dignity @ Work Contacts and the service they offer, please see section B2

Confidential telephone number:     (7)65031

Confidential email address:


Staff Counselling Service

In general, if a situation is affecting your emotional or psychological health, or if your emotional or psychological health is affecting your work, you may find counselling helpful. Employees at the University can approach the Staff Counselling Service for help with a wide range of issues. Staff may come with work issues such as stress, bullying or harassment, work block or difficult relationships with colleagues. They may also come with personal issues such as bereavement, family or relationship difficulties, cultural experiences, or for support with questions relating to their sexual orientation or gender identity. The Staff Counselling Service is inclusive of all University staff and is able to respond sensitively to a diverse range of different concerns that people may have. Most work or personal issues can be helped through counselling. If you are not sure whether counselling could help you, please ask for a pre-counselling session, when you could discuss this with one of the counsellors, telephone: (3)32865, Email:,


Occupational Health Service

The Occupational Health Service provides a support service that promotes and preserves both the physical and mental wellbeing of all staff.

Working alongside their colleagues in the Safety Office they assist in ensuring that the work environment is safe and that a person's health is not adversely affected by their work activities. This is reflected in their mission statement which is 'to prevent ill health and promote health amongst University staff'. 

Telephone:  (3)36594,




Stress at work

The University's Managing Stress and Promoting Wellbeing Policy provides a source of reference material for all staff dealing with stress at work. Managing stress presents a challenge to all those concerned.  It can be difficult to identify and tackle, with an impact both on the stressed person and those around them, seriously affecting the quality of their working lives and their effectiveness in the workplace. It is therefore important to take prompt action to prevent, minimise and take action to manage stress. Advice on how to do this is accessed by this link:


Diversity Networks

Diversity Networks are open to individuals who work for the University, a College or an associated institution and are members of one of the protected groups.  The groups are:


Information for disabled employees

Information and guidance for staff and managers can be found at  The Human Resources School teams can also provide advice on disability issues for staff and managers. 

Disability Resource Centre

The Disability Resource Centre provides information and advice on disability issues, and individual support to disabled students and those staff supporting them.

Telephone: (3)32301,



Chaplaincy for University Staff

The Chaplain to University Staff is based at Great St Mary's, the University Church, and is available to all employees.  The Chaplain is always happy to signpost people of other faith traditions to relevant sources of support.

The Chaplain also coordinates a Multi-Faith Chaplaincy Centre at Merton Hall Farmhouse on the West Cambridge site (corner of Madingley Road/JJ Thomson Avenue). The Centre has a number of prayer rooms, meeting rooms, a coffee lounge and a kitchen. It is accessible 24 hours a day (The key combination is available from the Chaplain).

Telephone: (07415) 669649 (including details of all faith chaplaincies)


For the University’s guidance on religion and belief, see

Research Ethics and Integrity

The information on the following link sets out the principles to which all research and scholarship at the University of Cambridge should adhere and provides guidance on where to seek further advice on specific research integrity issues

Linked policies:

Misconduct in Research policy

Good Academic practice and plagiarism

RCUK Policy and Guidelines on Governance of Good Research Conduct

Trade Union Representatives


Telephone: (3)34444



Telephone: 665258 (answerphone only)


Cambridge UCU


Telephone: (7)64944


Cambridge University Students Union

Telephone: (7)46999


Cambridge University Graduate Union

Telephone: (3)33312


Outside the University you may wish to contact your GP and/or any of the following:

The Samaritans

Telephone:  08457 909090

Cambridge Rape Crisis Centre

Helpline: 01223 245999

(Wednesday from 7pm-9.30pm, Saturday from 3pm-5.30pm and Sunday from 10am-12.30pm.  Answerphone service out of hours)

Rape Crisis England and Wales

For details of other Rape Crisis Centres, see 

Telephone:  0808 8029999


Parkside Police Station, Cambridge

Telephone:  01223 358966

Cambridge Racial Harassment Service

Cambridge City Council can offer advice and help to anyone living in Cambridge suffering racial harassment.

Racial Harassment Service: 01223 457967

24-hour emergency: 07973 883 261.

Cambridgeshire Human Rights and Equality Support Services (CHESS)

CHESS aims to support victims of racial harassment and make sure that relevant information, support, counselling, advice and assistance are available to them. They can visit you in your home, be there with you during court cases, when you give statements, or put you in touch with other organisations that can offer help.

Drop-in centre:  The Courtyard, 21b Sturton Street, Cambridge CB1 2SN (Tuesdays and Thursdays, 5-8 pm)

Telephone: 01223 462615

Email: enables Transgender hate crimes to be reported confidentially and leaves it to the individual to decide what information should be passed on to the police. For more information and/or to report an incident of Transgender hate crime, see

London Lesbian and Gay Switchboard

Provides information and advice to the LBGT communities

Helpline: 0300 330 0630 (daily 10am-11pm)


Dhiverse provides support for issues relating to HIV and AIDS.

Office open 10am – 5.30pm, Monday-Friday

Tel: (01223) 508805

Broken Rainbow UK

Broken Rainbow provides support for domestic violence issues in same-sex relationships.

Helpline: 0300 999 5428

Monday and Thursday 10am–8 pm; Tuesday and Friday 10 am–5 pm (Tuesday 1pm-5 pm, trans* specific service)

Press for Change

Press for Change provides support for gender identity and transsexual issues.

Tel: (08448) 708165


There are external sources of information and guidance that can raise knowledge and insight into issues that affect different members of the community (specific publications have been highlighted).

The University's Equality & Diversity webpages provide more information on the law and the University's response to it.