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Telephone

You will probably have an existing phone line within your property which to connect your internet and phone services. You will need to contact British Telecom (BT) to have a phone line installed if one does not already exist within your accommodation.

Each area of the UK has its own individual dialling code. When calling another country, check the Country Calling Codes website to find the code you need to make your call. To dial an area in the UK from abroad, dial the international access code (the UK is’ 44’), proceed with the local code (Cambridge is ‘1223’), followed by the remaining phone number.

When dialing within the UK, leave out the international access code. Instead, you must add a 0 in front of the local code and phone number (for example, the Cambridge local code from within the UK is ‘01223’).  Please note: areas outside of Cambridge will have different local codes. See the British Telecom (BT) webpages for a list of all the local telephone codes within the UK.

Emergency Services

In an emergency, when a life is in danger or a crime is being committed, call 999 or 112.  You will be asked which service you need, the police, an ambulance or the fire service.  If you need an interpreter, one can be provided.

For non-emergency calls, the number is 101.

Television

You will need to be covered by a valid TV Licence if you watch or record TV as its being broadcast.  This includes the use of devices such as a computer, laptop, mobile phone or DVD recorder.  For 2014, this will cost £145.50 for a colour TV Licence. There are various ways in which you can pay the licence fee. Please see the TV Licensing webpages for full details.

There are a number of providers who can supply you with a package of services for television, internet and a landline telephone.  Some will also have mobile phone service. Both cable and satellite television are available, but always give the provider your address to see what is available in your neighbourhood.

Internet

You will probably have an existing phone line within your property which to connect your internet and phone services. A simple search for ‘UK Broadband providers’ on the internet will return a number of providers, many of which will have deals for those setting up a new account.

The University Computing Service offers a number of services to staff of the University, including wireless internet connections, e-mail accounts, training courses and advice and support on IT matters within the University.

Mobile Phones

There are a number of mobile phone providers within the UK. A simple search for ‘UK Mobile providers’ on the internet will return a number of providers, many of which will have deals for those setting up a new account.