Where stress is not controlled and the individual and organisation suffers, the following may be observed:
Effects on people may include:
Physical
- Sleep disturbances
- Headaches
- Gastrointestinal upset
- Raised blood pressure/cardiovascular disease
Emotional
- Anxiety and irritability
- Depression
- Labile emotions
Intellectual
- Loss of concentration
- Lack of motivation
- Difficulty with thought process
- Loss of memory
- Poor decision-making
Behavioural
- Substance (including alcohol) misuse
- Decreased libido
- Inappropriate display of behaviour
- Isolation
- Unpunctuality
Effects on the organisation may include:
- High absenteeism
- High labour turnover
- Poor time keeping
- Poor performance and productivity
- Low morale
- Poor motivation
- Increased employee complaints
- Increased ill-health, accidents and incidents reports