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Q. What do I do if my authoriser is not available to sign off my timesheet?

We recommend that you have at least two authorisers who are able to sign off your timesheet. If it is sensible to add further authorisers then you will need to ask your current line manager to email to request additional authorisers to be added.  

If all of your authorisers are unavailable to sign off your timesheet you should contact your Departmental Administrator or Departmental HR Manager and ask if they are happy to sign off your timesheet in the absence of your authorisers. If they are then you should email to let us know who they are. We will then ask them to authorise your timesheet.

Q. What do I do if I am asked to work from home?

If you are self-isolating or your building or department is closed then you may be asked to work from home. 

You will need to undertake a home risk assessment, this must be completed by you and reviewed by your supervisor. You must both sign it off (an email confirmation will be fine if you are not able to physically sign it) and send it into TES at We will review the risk assessment. If you have any concerns about working from home you should speak to your line manager and/or to TES.

The home risk assessment can be found here please note that there is information for you to read and agree to as well as the form to fill in.

Home working information that is specifically in relation to the coronavirus situaton can be found here.

Q. What do I do if I am sick?

All sickness should be reported to your line manager as usual. You should also let TES know if you are sick.

If you are ill with coronavirus or another illness you will not receive your standard hourly pay but you will be entitled to Statutory Sick Pay (SSP) provided that you satisfy the qualifying conditions. To apply for SSP you should fill in a CHRIS/73 form and send it through to TES at

Sickness for a period of over 7 consecutive days usually needs to be supported by a doctor’s note, this continues to be the case for all sickness other than coronavirus, for which a doctor’s note is not required.

You should keep your department and TES notified about your sickness and your expected return to work.

Q. Do I get paid Statutory Sick Pay from day one of my illness?

Statutory Sick Pay (SSP) is paid from the fourth day of illness, unless the illness is Coronavirus/COVID-19 where it is applicable from the first day of illness as long as you are ill for 4 days or more.

Q. I am self-isolating but I am well, will I be paid?

If you are well but need to follow Coronavirus guidance and self isolate then you may be able to do your work at home - you should discuss this possibility with your line manager and with the TES office. If you are able to work at home then you will be paid as usual for the hours you work.

If you are unable to work from home during Coronavirus related self-isolation then you can apply for Statutory Sick Pay if your isolation is because:

  • You or someone you live with has Coronavirus symptoms
  • You've been notified by the NHS or public health authorities that you've been in contact with someone with Coronvirus.
  • Someone in your 'support bubble' has symptoms.
  • You can also apply for SSP if you're taking extra precautions becuase you're at high risk of severe illness from coronavirus (known as 'shielding').

You cannot get SSP if you are self-isolating after entering or returning to the UK and do not need to self-isolat for any other reason.

Please see for further details of SSP in relation to Coronavirus.


Q. Are there still new work opportunities for TES workers?

Given the current situation in the country, there are lower numbers of new assignment requests coming into the TES office than we would ususally see. However, we are still receiving job requests and if you are in our pool of available workers we will contact you when suitable opportunities come up.

Q. Should we still be emailing in every couple of weeks to let you know we are available for work?

Given that we are receiving lower numbers of job requests than usual, please just email in once a month to let us know that you are still available for work.

If you are no longer available please do tell us so we can maintain accurate records of who is and isn’t available and so we can close your registration down and issue your P45 – which you will need to ensure correct tax payment if you find work elsewhere.

Q. If I have not worked for 8 or more weeks will I be automatically removed from the payroll in line with standard TES policy?

This is under review, we will update you in due course.

However, if you finish an assignment and have no intention of taking up any further work with TES, please do mark your final timesheet accordingly so we can issue you with your P45 – which you will need for your next job. If you forget to mark your final timesheet accordingly, please email the TES office on and we will close your registration for you.

Q. How do I contact TES during the coronavirus situation?

Currently emailing us on is the best way to contact us. We are monitoring emails during our standard office hours (Mon - Fri, 9am - 5pm). If you would prefer to speak by phone please request a call back and we will be in touch.

Q. Is there anything else I should read?

The University has produced and will continue to update FAQs. Please do read through the FAQs relevant for TES workers as they will provide you with helpful information. These can be found here.

Q. What do I do if my question is not answered in these FAQs?

If you have queries that are not covered in these FAQs please do contact the TES office on

We will update these FAQs with answers to common questions on a regular basis so please do check back here as well.