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Q. What do I do if my authoriser is not available to sign off my timesheet?

We recommend that you have at least two authorisers who are able to sign off your timesheet. If it is sensible to add further authorisers then you will need to ask your current line manager to email to request additional authorisers to be added.  

If all of your authorisers are unavailable to sign off your timesheet you should contact your Departmental Administrator or Departmental HR Manager and ask if they are happy to sign off your timesheet in the absence of your authorisers. If they are then you should email to let us know who they are. We will then ask them to authorise your timesheet.

Q. What do I do if I am asked to work from home?

If you are self-isolating or your building or department is closed then you may be asked to work from home. 

You will need to undertake a home risk assessment, this must be completed by you and reviewed by your supervisor. You must both sign it off (an email confirmation will be fine if you are not able to physically sign it) and send it into TES at We will review the risk assessment. If you have any concerns about working from home you should speak to your line manager and/or to TES.

The home risk assessment can be found here please note that there is information for you to read and agree to as well as the form to fill in.

Home working information that is specifically in relation to the coronavirus situaton can be found here.

Q. If I am asked to work in a University building, what can I expect in terms of Health and Safety?

All University buildings have been assessed in relation to covid and health and safety and appropriate safety measures put in place. You will be required to follow all such safety measures while undertaking your assignment.

If you have any particular concerns in relation to your own health and safety please speak either to your line manager on your assignment or to the TES office.

Q. What should I do if I experience coronavirus symptoms, receive a positive test result or have to self-isolate?

If you experience symptoms of COVID-19, have a positive test result, or are self-isolating for any reason you must complete the University’s online COVID Monitoring Form.

This form, and its underlying database, play a crucial role in helping the collegiate University monitor and support members of the community who have shown COVID-19 symptoms, have tested positive, or are in self-isolation. The form also allows us to report to the local health protection team the positive cases of COVID-19 across the collegiate University.

The request to complete the form applies to all members of the Cambridge community – University staff, College staff and all students. University staff who find themselves in any of the circumstances above must notify their line manager and/or Department. If you are a member of a College (staff or student), you must also inform your College.

Q. What are the current rules on self-isolation?

Rules on self-isolation are laid out here.

Q. Where can I find information on staying safe at Cambridge?

The Univerity has a dedicated website, you should familiarise yourself with the information on it. It can be found here.

Q. What is the University's policy on wearing face coverings?

The Collegiate University has set out its agreed position on face coverings: please show understanding that there are those among us who cannot wear one due to reasons that may not be visible to others.

Q. I have coronavirus symptoms, can I get a test through the University?

If you are actively engaged in a TES assignment then you can access the University testing system if you are displaying coronavirus symptoms.

For full details on this see StaySafeCambridgeUni website testing page.

Q. What do I do if I am sick?

All sickness should be reported to your line manager as usual. You should also let TES know if you are sick.

If you are ill with coronavirus or another illness you will not receive your standard hourly pay but you will be entitled to Statutory Sick Pay (SSP) provided that you satisfy the qualifying conditions. To apply for SSP you should fill in a CHRIS/73 form and send it through to TES at

Sickness for a period of over 7 consecutive days usually needs to be supported by a doctor’s note, this continues to be the case for all sickness other than coronavirus, for which a doctor’s note is not required.

You should keep your department and TES notified about your sickness and your expected return to work.

Q. Do I get paid Statutory Sick Pay from day one of my illness?

The day one COVID-19 provision ended on 23 March 2022. SSP has reverted to being applicable from day four of an illness.

Q. I am self-isolating but I am well, will I be paid?

If you are well but need to follow Coronavirus guidance and self isolate then you may be able to do your work at home - you should discuss this possibility with your line manager and with the TES office. If you are able to work at home then you will be paid as usual for the hours you work.

If you are unable to work from home during Coronavirus related self-isolation then you can apply for Statutory Sick Pay if your isolation is because:

You cannot get SSP if you are self-isolating after entering or returning to the UK and do not need to self-isolate for any other reason.

Please see for further details of SSP in relation to Coronavirus.

Please note that you must not come into the workplace if you fall into a category that requires isolation.


Q. How do I contact TES during the coronavirus situation?

Currently emailing us on is the best way to contact us. We are monitoring emails during our standard office hours (Mon - Fri, 9am - 5pm). If you would prefer to speak by phone please request a call back and we will be in touch.

Q. What do I do if my question is not answered in these FAQs?

If you have queries that are not covered in these FAQs please do contact the TES office on

We will update these FAQs with answers to common questions on a regular basis so please do check back here as well.