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Q. What do I do if my authoriser is not available to sign off my timesheet?

We recommend that you have at least two authorisers who are able to sign off your timesheet. If it is sensible to add further authorisers then you will need to ask your current line manager to email temps@admin.cam.ac.uk to request additional authorisers to be added.  

If all of your authorisers are unavailable to sign off your timesheet you should contact your Departmental Administrator or Departmental HR Manager and ask if they are happy to sign off your timesheet in the absence of your authorisers. If they are then you should email temps@admin.cam.ac.uk to let us know who they are. We will then ask them to authorise your timesheet.

Q. What do I do if I am asked to work from home?

If you are self-isolating or your building or department is closed then you may be asked to work from home. 

You will need to undertake a home risk assessment, this must be completed by you and reviewed by your supervisor. You must both sign it off (an email confirmation will be fine if you are not able to physically sign it) and send it into TES at temps@admin.cam.ac.uk. We will review the risk assessment. If you have any concerns about working from home you should speak to your line manager and/or to TES.

The home risk assessment can be found here please note that there is information for you to read and agree to as well as the form to fill in.

Home working information that is specifically in relation to the coronavirus situaton can be found here.

Q. If I am asked to work in a University building, what can I expect in terms of Health and Safety?

All University buildings have been assessed in relation to covid and health and safety before reopening and appropriate safety measures put in place. You will be required to follow all such safety measures while undertaking your assignment.

If you have any particular concerns in relation to your own health and safety please speak either to your line manager on your assignment or to the TES office.

Q. What should I do if I experience coronavirus symptoms, receive a positive test result or have to self-isolate?

If you experience symptoms of COVID-19, have a positive test result, or are self-isolating for any reason you must complete the University’s online COVID Monitoring Form.

This form, and its underlying database, play a crucial role in helping the collegiate University monitor and support members of the community who have shown COVID-19 symptoms, have tested positive, or are in self-isolation. The form also allows us to report to the local health protection team the positive cases of COVID-19 across the collegiate University.

The request to complete the form applies to all members of the Cambridge community – University staff, College staff and all students. University staff who find themselves in any of the circumstances above must notify their line manager and/or Department. If you are a member of a College (staff or student), you must also inform your College.

Q. Where can I find information on staying safe at Cambridge?

The Univerity has a dedicated website, you should familiarise yourself with the information on it. It can be found here.

Q. What is the University's policy on wearing face coverings?

The Collegiate University has set out its agreed position on face coverings: please wear a face covering where social distancing of two metres cannot be maintained, and show understanding that there are those among us who cannot wear one due to reasons that may not be visible to others

Q. I have coronavirus symptoms, can I get a test through the University?

If you are actively engaged in a TES assignment then you can access the University testing system if you are displaying coronavirus symptoms.

For full details on this see StaySafeCambridgeUni website testing page.

Q. What do I do if I am sick?

All sickness should be reported to your line manager as usual. You should also let TES know if you are sick.

If you are ill with coronavirus or another illness you will not receive your standard hourly pay but you will be entitled to Statutory Sick Pay (SSP) provided that you satisfy the qualifying conditions. To apply for SSP you should fill in a CHRIS/73 form and send it through to TES at temps@admin.cam.ac.uk

Sickness for a period of over 7 consecutive days usually needs to be supported by a doctor’s note, this continues to be the case for all sickness other than coronavirus, for which a doctor’s note is not required.

You should keep your department and TES notified about your sickness and your expected return to work.

Q. Do I get paid Statutory Sick Pay from day one of my illness?

Statutory Sick Pay (SSP) is paid from the fourth day of illness, unless the illness is Coronavirus/COVID-19 where it is applicable from the first day of illness as long as you are ill for 4 days or more.

Q. I am self-isolating but I am well, will I be paid?

If you are well but need to follow Coronavirus guidance and self isolate then you may be able to do your work at home - you should discuss this possibility with your line manager and with the TES office. If you are able to work at home then you will be paid as usual for the hours you work.

If you are unable to work from home during Coronavirus related self-isolation then you can apply for Statutory Sick Pay if your isolation is because:

  • You or someone you live with has Coronavirus symptoms
  • You've been notified by the NHS or public health authorities that you've been in contact with someone with Coronvirus.
  • Someone in your 'support bubble' has symptoms.
  • You’ve been advised by a doctor or healthcare professional to self-isolate before going into hospital for surgery
  • You can also apply for SSP if you're taking extra precautions becuase you're at high risk of severe illness from coronavirus (known as 'shielding').

You cannot get SSP if you are self-isolating after entering or returning to the UK and do not need to self-isolate for any other reason.

Please see https://www.gov.uk/statutory-sick-pay for further details of SSP in relation to Coronavirus.

Please note that you must not come into the workplace if you fall into a category that requires isolation.

 

Q. Are there still new work opportunities for TES workers?

Given the current situation in the country, there are lower numbers of new assignment requests coming into the TES office than we would ususally see. However, we are still receiving job requests and if you are in our pool of available workers we will contact you when suitable opportunities come up.

Q. Should we still be emailing in every couple of weeks to let you know we are available for work?

Given that we are receiving lower numbers of job requests than usual, please just email in once a month to let us know that you are still available for work.

If you are no longer available please do tell us so we can maintain accurate records of who is and isn’t available and so we can close your registration down and issue your P45 – which you will need to ensure correct tax payment if you find work elsewhere.

Q. If I have not worked for 8 or more weeks will I be automatically removed from the payroll in line with standard TES policy?

This is under review, we will update you in due course.

However, if you finish an assignment and have no intention of taking up any further work with TES, please do mark your final timesheet accordingly so we can issue you with your P45 – which you will need for your next job. If you forget to mark your final timesheet accordingly, please email the TES office on temps@admin.cam.ac.uk and we will close your registration for you.

Q. How do I contact TES during the coronavirus situation?

Currently emailing us on temps@admin.cam.ac.uk is the best way to contact us. We are monitoring emails during our standard office hours (Mon - Fri, 9am - 5pm). If you would prefer to speak by phone please request a call back and we will be in touch.

Q. What do I do if my question is not answered in these FAQs?

If you have queries that are not covered in these FAQs please do contact the TES office on temps@admin.cam.ac.uk

We will update these FAQs with answers to common questions on a regular basis so please do check back here as well.