Tips, gratuities and service charges

The mission of the University is to contribute to society through the pursuit of education, learning and research. 

In undertaking our mission, a small number of institutions at the University provide in-house hospitality services that are used by members of the public.  These institutions do not automatically add a service charge to the fee or suggest a gratuity but, intermittently, tips may be left with the institution by customers themselves in recognition of good service.  These tips are considered occasional and exceptional and do not qualify, therefore, under the Employment (Allocation of Tips) Act 2023.  Any cash tips that are given directly to the worker by the customer and are retained by that worker also do not qualify under the Act.

As a consequence, the University does not maintain a formal register of tips to which employees and workers can request access nor a written policy on their allocation as required by the Act for any qualifying tips, gratuities and service charges.

The University reviews information about tips collected by institutions on a periodic basis to determine whether their status under the Act changes and ensure that it remains compliant with its requirements.