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Mediators will work according to the following code of conduct:

  • They will give equal value to the views of each party and remain impartial at all times.
  • They will not impose solutions; their role will be limited to supporting the parties in reaching agreement.
  • They will not disclose to the other party anything said in the initial one-to-one meeting except at the request of the party concerned.
  • Any notes made in the course of the process will be destroyed at the end of the process.
  • They will not disclose to the parties' institution(s) anything beyond a report that an agreement has been reached, or that the parties have been unable to reach an agreement.
  • Nothing that happens in the course of the process will be disclosed in the event of a failure to agree followed by a formal procedure.