The shortlisted individuals and teams of the Professional Services Recognition Scheme 2020 are:
- Administrative Team, Institute of Criminology
- Alison Martin, Academic Division
- Amy Cook, MRC Cognition and Brain Sciences Unit
- Anna Allen, Cambridge Research Office
- Anthea Stanley, Wellcome Trust Centre for Stem Cell Research
- AV Team, Department of Engineering
- Biological Resources Unit, CRUK Cambridge Institute
- CARES Support Team, Research Services Division
- Caroline Stewart, Computer Laboratory
- CHRIS - UIS and HR Mixed Team
- Collection Services Recovery Group, University Library
- COVID Test Team, Cross University
- Debs Griffith, Estates Division
- Department of Archives and Modern Manuscripts, University Library
- Design and Technical Services, Department of Engineering
- Digital Admissions Team, Cross University
- eBooks, eJournals and eCollections, University Library
- Estates and Procurement Teams
- Estates Operations Team, Estates Division
- Exams Team and Teaching and Learning Team, Academic Division and University Information Services
- Facilities Management Team, University Library
- Frank Bowles, University Library
- Helen Dalgleish, Human Resources Division
- Homerton Hub Team, Academic Division
- HR and Finance Team, School of Clinical Medicine
- HSPS IT Team, Faculty of Human, Social and Political Sciences
- Isabel Eaton, Legal Services Division
- Izzy Starkey, Department of Pathology
- James Caudwell, University Library
- JCBC Building Services Team, School of Clinical Medicine
- Jennie Digby, University Library
- Jessica Comber-Chaney, University Information Services
- Jill Bullman, Finance Division
- Karen Scrivener, Department of Chemical Engineering and Biotechnology
- Kathy Grube, Department of Plant Sciences
- Latika Soogumbur, Department of Biochemistry
- Laura Aston, Faculty of Education
- Libby Tilley, University Library
- LinkedIn Learning Team, Cross University
- Liz Webb, Institute of Continuing Education
- Lorraine Archer, Department of Plant Sciences
- Millie Cherfils, School of Clinical Medicine
- Nadine Law and Heather Coleman, Department of Pathology
- Operation Team, MRC Toxicology
- Petra Georgoulis Hluzova, Department of Psychology
- Rachel Plunkett, Faculty of Modern and Medieval Languages
- Rose Giles, University Library
- Security Section, Health, Safety and Regulated Facilities Division
- Shamiso Barnett, Institute of Continuing Education
- Simon Flack, Faculty of Classics
- The e-Learning Team, School of Clinical Medicine
- The Postgraduate Education Team, Department of Chemistry
- THIScovery Team, THIS Institute
- UIS Collaboration Team, University Information Services
- UIS Support at Anne McLaren Building, University Information Services
- Vicki Crook and Jessica Ellis, Faculty of Education
- Zoology Re-Opening Team, Department of Zoology