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The positive indicators are intended for use as a guide only and are not exhaustive. Not all indicators will be applicable to all roles within a grade and in some cases may be appropriate to a greater or lesser degree.

Level A

Builds and manages mutually beneficial partnerships and networks, both internally and externally, to create opportunities for the University. Works effectively with senior management colleagues and seeks opportunities for enhancing the effectiveness of teams.

Positive indicators

  • Builds and maintains close working relationships with senior members of the University to act in the interests of the University as a whole.
  • Engages stakeholders and agrees appropriate action plans.
  • Anticipates and identifies ways in which the University can collaborate with partners to address current and future challenges, providing the structures and processes to enable this.
  • Maintains and draws upon a network of contacts in influential or specialist positions.
  • Provides active support to own management team, ensuring that they have the information they need to make decisions.
  • Identifies overlaps of activity within the University and opportunities for synergies across institutions.
  • Focuses team building on achieving high performance.
  • Actively engages and supports teams within own area of responsibility.

Level B

Develops and maintains existing partnerships. Builds teams and identifies means of enhancing their effectiveness.

Positive indicators

  • Engages with stakeholders to conduct joint working activity, to agree and action complex issues.
  • Understands the links between the University's work and that of partners, using this knowledge to inform own work.
  • Identifies opportunities for leveraging existing partnerships or developing new ones that will support the work of both organisations.
  • Sets up teams or working groups and involves them in achieving goals.
  • Works inside and outside own team to share ideas and information where appropriate.
  • Visibly assists their team to remove barriers, particularly in the face of complex tasks or high demands.
  • Identifies common goals and interests, and uses these to unite teams.
  • Gains commitment from others by consulting and involving them.
  • Understands relationships within the team and the way that different team members work together.

Level C

Maintains working relationships with existing partners. Works effectively within a team or work group as appropriate.

Positive indicators

  • Seeks to understand the key priorities of stakeholders and gain their commitment through consultation and involvement.
  • Shows interest in team members and is aware of their needs and circumstances.
  • Develops good relationships and cooperation within the team and with other colleagues.
  • Actively promotes the interest of the University within partnerships and networks.
  • Ensures that colleagues, students and internal and external contacts are satisfied with assistance that they receive.
  • Actively seeks the ideas and suggestions of others.
  • Focuses on contribution to team performance and recognises that of others.

Level D

Deals with colleagues, students and internal and external contacts in a professional manner. Works effectively within a team or other work appropriate.

Positive indicators

  • Understands own role within the team.
  • Works effectively as a team member and builds relationships with colleagues.
  • Actively supports and assists colleagues to reach individual and team objectives.
  • Acknowledges that there is sometimes a need to help and support a wider team.
  • Responds quickly and effectively to requests from colleagues, students and internal and external contacts managing their expectations and keeping them updated on progress.